Motor
Control costs and deliver superb customer service
Optimise your claims and repair processes with Gateway. The future is a single software solution that lowers costs and increases revenue.
Claim progression management
Your customers grow frustrated with claims when they feel neglected. Unclear communication & disjointed processes that leave them in the dark directly impact your retention & NPS. Thankfully, Gateway's proactive platform means that you will never lose sight of your customer.
With Gateway's always-on network, your customers will have access to their personal Claims Progress Summary detailing their individual journey, providing real-time data & a 360 degree view of the status of their claim.
Customer claim management
Gateway's industry-leading modular platform can be customised to provide tailored support, optimising your claims process. From estimates management & cost approvals to business target operating models workflows, Gateway enables business to efficiently achieve their objectives.
Enabling automated, intelligent decision-making alongside real-time data integration across your entire network will streamline your claims management process, letting you direct your attention to where it really matters.
Check the status of a claim, with one click
First Notification of loss
Gateway gives customers instant access to submit and track their incident claim online or from their mobile or device, from first notification of loss to end resolutions, wherever they are.
Claims Management
From the first notification of loss, Gateway links every participant in the network with dynamic real-time data, on-demand and with 360-degree visibility as the claim progresses.
Payment
Integration with D365 allows for real-time decision making on customer payments for total loss, confirmation messaging and optionality around bulk-billing
